Position: Custom Bicycle Builder, Bike Mechanic, All-around Nice Person (Year-Round, Full-Time)
[Q: WHAT'S THE CLOSING DATE? A: Whenever we find the perfect match for our customers and shop. While we'd like to start the right applicant as soon as tomorrow, historically, we're very picky about who we'll ask to represent Maine Bike Works and as such we don't have a drop dead date in mind of when we have to have the role filled. On average, it took us 5 to 6 months to find the awesome people we have working here now and we're happy with that time frame for this new position. If this rambling job posting is still up, get applying as we'd love to hear from you.]
A little about us:
MBW is currently a 3 person band and we've worked hard over the past 4 (soon to be 5) years to establish a non-snobby, no-attitude-allowed culture with both our customers and between us colleagues, so whomever joins us will have to understand that we are aiming to be a different type of shop than pretty much anywhere else on the planet.
All of us love building, selling and working on bikes, but we all love helping people more. We also aim to be a very low volume shop who doesn't try to be all things to all people as there are 18 traditional shops in our area who better cater to the general cycling enthusiast, but that doesn't mean we are snobby or elitist in how we help folks, so if you are the type of person who enjoys showing a neighbor how to put training wheels on their kid's bike just as much as building up someone's dream $10k adventure bike, then you'll probably dig working here.
What you'll get in exchange for your time, energy and considerable previous industry experience:
Pay will be better than in-line with bike work here in Maine which is to say less than you could get if you were working at a bike shop in Boston, NH, VT (or let's face it, anywhere outside the bike industry), but a heck of a lot better atmosphere and much better long term prospects than working at a regional cycling chain or a big box store somewhere. We've set this shop up to be centered around making MBW an enjoyable place to spin wrenches and as a lifelong bike mechanic and retail worker myself, it's always on my mind to find ways to better compensate our employees for the business's continued success. The showroom is open Wed to Sat 10 to 5, so plan on circa 30 hours a week to start, though by the Spring we'll probably end up adding a few extra days to the the showroom opening times which will mean circa 40ish hours a week. The successful candidate will need to work at least one day on the weekends as this is retail after all, but I'm doing everything I can to keep from needing to open on Sundays to give us time with our families.
MBW is a very casual / laid back place by design, but here are some MUSTS that the successful candidate will possess without exception:
How to apply:
If you think you'd fit the bill, applying is as easy as 1, 2, 3.
1. Send me (Jason) a cover letter/email at
TOP TIP #1: This is your opportunity to sell yourself and it's the only resource we'll have to judge your communication skills as the role will have a lot of interaction with remote customers over the phone and by email, so it's worth putting a little effort in it.
2. Attach or paste a resume that shows and highlights your previous professional bike shop experiences as well as other employment you have had along the way. No need to spend time getting the perfect formatting and font design as we're more interested in the information you provide than the perfectness of the presentation.
3. While you don't need to attach a page of references when you initially email in with your cover letter and resume, start gathering the names and contact details of three people who you'd like to use if you application is successful. One of which must be someone who has either managed or employed you for paid work as a bicycle mechanic. We'll ask you for these references at some point before offering you a position, so best to start gathering up this info in advance.
TOP TIP #2: As this role requires someone who can hit the ground running, you'll definitely need to have have recent experience getting paid to work on bikes in a bike shop for us to consider your application and as much as people would like to think that their time spent working on cars / motorcycles / trains (real story) are equivalent substitutes, they are not. Same goes for advanced degrees in electrical and / or mechanical engineering and those summers you spent working on bikes as a kid. So please keep this half-tongue-in-cheek in advice in mind before applying as this is an advanced position and not a first-time-working-in-a-bike-shop position.
If you want to chat more about the job before you apply, just reach out by email. Just make sure you tell me a little about yourself in your introduction, so I know you have the minimum experience listed above.